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Essentials
Launch into the future of no-code customer identity experience management for business users.
Includes:
5,000 MAU
No-code journey builder
Passkeys, biometrics, and authenticator apps
Risk-based authentication
Custom domain
One-click publishing
Screens, emails & SMS content management
Insights
8 x 5 support, 99.9% SLA
Pro
Accelerate your digital transformation with automated workflows and advanced integration management.
$99
/month, billed annually
Everything in Essentials, plus:
10,000 MAU
Flow A/B testing (coming soon)
More themes, properties, applications, locales, and environments
Pro integrations
24 x 7 support, 99.99% SLA
Enterprise
Orchestrate complex global CIAM services with modern capabilities.
Everything in Pro, plus:
Custom MAU Packages
Unlimited organizations, themes, properties, applications, lcoales, and environments
Custom roles
Additional regions
Admin API
Enterprise integrations
Single Sign-On integration
90-day log retention + streaming
24 x 7 support, 99.99% SLA
Benefits & Features
Everything you need to launch faster, convert better, and stay secure.
Customer Experience Design
Customize the look, feel, and behavior of your user-facing identity flows.
Feature | Essentials | Pro | Enterprise |
---|---|---|---|
Journey Creation & Publishing | |||
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No-code journey builder
Visually create and manage identity flows with drag-and-drop simplicity—no developer required.
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One-click publishing
Instantly publish changes to the customer identity experience without deployments or developer involvement.
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edit
Screen-level text editing
Update language and messaging directly in the UI—no code required.
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preview
Preview & test journeys
Test flows end-to-end in a safe environment before going live.
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layers
Publishing environments
Separate development and production environments for safe iteration.
| 1 dev 1 prod | 2 dev 1 prod | up to 5 dev 1 prod |
restore
Version control & rollback
Revert changes or restore previous versions with a click—no redeploy required.
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Conditional logic
Tailor identity flows based on user data or behavior in real time.
| Coming Soon | Coming Soon | |
storefront
Flow marketplace
Reuse flow templates from your organization or curated community options.
| Coming Soon | Coming Soon | Coming Soon |
Content & Localization | |||
palette
Branding & theme management
Maintain visual consistency with themes that support logos, colors, fonts, and layouts.
| 1 theme | 5 themes | Unlimited |
email
Email & SMS content editing
Edit messages sent during identity flows, from verification to recovery.
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visibility
Multi-channel message previews
Preview how messages will appear across SMS and email before publishing.
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translate
Translate & localize content
Manage multilingual content for screens, flows, and messages—all without code.
| 1 locale | 3 locales | Unlimited |
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Consent management
Version and store user consent preferences using built-in components and tracking.
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Targeting & Optimization | |||
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A/B flow testing
Test variations of flows to optimize conversions, completion, and UX outcomes.
| Coming Soon | Coming Soon | |
group
Audience segmentation & targeting
Customize identity experiences based on user attributes or past behavior.
| Coming Soon | Coming Soon | |
campaign
Passkey campaigns
Define when and how often to prompt users to upgrade to passkeys, optimizing adoption and user experience.
| |||
insights
Analytics dashboards
See conversion rates, drop-off points, and key journey metrics in real time.
| Basic | Basic (Advanced coming soon) | Basic (Advanced coming soon) |
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Advanced screen layout options
Design with columns, nested sections, or dynamic containers for more flexible UI.
| Coming Soon | Coming Soon | Coming Soon |
Profile & Data Management | |||
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Custom profile fields & screens
Capture and display custom user data using configurable forms in journeys.
| Coming Soon | Coming Soon | |
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Self-service profile management
Enable users to manage their credentials and details via a secure, branded UI.
| |||
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Progressive profile
Collect additional user details gradually—at key moments or after sign-up.
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Invite-only registration flow
Restrict new sign-ups to pre-approved invitees using token-based onboarding.
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Customer self-registration flow
Let users register via a branded, configurable journey tailored to your brand.
|
Martech & Workflow Integrations
Connect with your marketing tools and automate user flows.
Feature | Essentials | Pro | Enterprise |
---|---|---|---|
Analytics & Tracking | |||
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Google Tag Manager support
Push identity lifecycle events to GTM for use in analytics, ad platforms, and funnel reporting.
| Coming Soon | Coming Soon | Coming Soon |
Automation & Event Handling | |||
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Webhooks for event-driven integrations
Send real-time identity events (e.g. login, verification) to trigger downstream systems or automation flows.
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Make/Zapier integration
Connect to thousands of tools like Slack, Airtable, and Notion using low-code automation platforms.
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Built-in Services & Risk | |||
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Managed email, SMS, and risk services
Use Next Identity’s hosted email, SMS, and risk detection infrastructure without extra configuration or billing.
| Available | Available | |
account_tree
BYO email, SMS & risk analysis provider
Use your own vendors—like SendGrid, Twilio, IPQS, or Akamai—for tighter integration or compliance.
|
Authentication Methods
Deliver secure, flexible sign-in flows with support for passkeys, MFA, and passwordless experiences.
Feature | Essentials | Pro | Enterprise |
---|---|---|---|
Primary Authentication Methods | |||
passkey
Passkeys
Passwordless authentication using secure cryptographic keys tied to the user’s device. Backed by FIDO2/WebAuthn.
| |||
mail
Email addresses
Let users sign up and sign in using their email address. Supports verification, magic links, and MFA.
| |||
password
Passwords
Traditional authentication using email + password with customizable password policies.
| |||
sms
Mobile phone numbers
Use a verified mobile number as the user’s primary identity with SMS-based login and verification.
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Multi-Factor & Step-Up Authentication | |||
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Multi-factor authentication (MFA)
Combine two or more authentication methods—such as password + OTP—for added security.
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Authenticator apps
Add TOTP-based two-factor authentication with apps like Google Authenticator or Authy.
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pin
One-time passwords
Send short-lived numeric codes via SMS or email for login or step-up authentication.
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Passwordless & Federated Options | |||
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Social login
Enable sign-in with trusted identity providers like Google, Apple, or Facebook.
| Coming Soon | Coming Soon | Coming Soon |
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Magic links
Send a one-click sign-in link by email or SMS—no password required.
| Coming Soon | Coming Soon | Coming Soon |
Developer Tools & Extensibility
Empower developers to integrate, automate, and extend identity with robust tools and flexible workflows.
Feature | Essentials | Pro | Enterprise |
---|---|---|---|
Standard Integration Options | |||
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SDKs for web & mobile apps
Fast-track implementation with officially supported SDKs and ready-to-use examples for every major platform.
| |||
widgets
Embeddable components
Use plug-and-play UI widgets for login, registration, MFA, and more—easily embedded into your apps with minimal code.
| Coming Soon | Coming Soon | Coming Soon |
lock_open
OIDC-compliant integrations
Full support for OpenID Connect and OAuth 2.0 to ensure secure, standards-based interoperability.
| |||
vpn_key
Client credentials (client ID & secret)
Use environment-specific client credentials to securely authenticate machine clients or services.
| |||
devices
Client types supported
Configure apps with the appropriate OAuth flow and token policy based on architecture: SPA, web, mobile, or M2M.
| Web, SPA, Mobile | Web, SPA, Mobile, M2M | Web, SPA, Mobile, M2M |
Environment Management & Testing | |||
layers
Integration environments
Safely isolate dev and prod environments to test updates before going live.
| 1 dev 1 prod | 2 dev 1 prod | up to 5 dev 1 prod |
smartphone
Mobile/SMS developer mode
Simulate mobile authentication flows with dev shortcuts for phone verification and SMS-based login.
| |||
Advanced Extensibility & Control | |||
compare_arrows
Webhooks
Trigger external systems in real time when events like login, registration, or MFA occur.
| |||
extension
Flow hooks & third-party actions
Inject custom logic or trigger external workflows directly within identity flows—no deployment required.
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api
Configuration API
Automate platform setup with secure admin APIs to manage apps, clients, screens, and integrations.
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build
Custom integration support
Extend the platform with tailored logic and external orchestration to meet unique integration needs.
|
Security, Risk & Compliance
Protect your platform with layered security, adaptive authentication, and verified compliance.
Feature | Essentials | Pro | Enterprise |
---|---|---|---|
Certifications & Compliance | |||
verified
SOC 2 Type II audited
Independently verified controls across security, availability, and integrity domains.
| |||
policy
GDPR-ready
Support for consent tracking, data access/export, and erasure under global privacy laws.
| |||
schedule
Service Level Agreement (SLA)
Uptime guarantees and support response SLAs for production-critical identity operations.
| 99.9% | 99.99% | 99.99% |
Access Policies & Controls | |||
admin_panel_settings
MFA & password policy controls
Enforce custom authentication flows and password requirements to meet org security policies.
| |||
hourglass_empty
Session & token lifetime controls
Customize expiration settings for sessions and tokens to reduce exposure windows.
| |||
login
SSO enforcement for admin console
Require corporate SSO via SAML or OIDC for all console users to centralize access control.
| |||
Risk Detection & Mitigation | |||
enhanced_encryption
CAPTCHA and login rate limits
Protect endpoints from brute-force and bot attacks with rate limits and CAPTCHA challenges.
| |||
do_not_disturb_on
Disposable domain blocking
Block signups from known disposable or high-risk email domains to prevent fraud and abuse.
| |||
warning
Breached password protection
Check user passwords against known breach databases to prevent reuse of compromised credentials.
| |||
travel_explore
Adaptive authentication
Dynamically trigger MFA or block access based on suspicious behavior, location, or device changes.
| |||
Infrastructure & Auditability | |||
history
Audit log retention
Track identity events across login, access, and configuration changes—stored for compliance reviews.
| 7 days | 30 days | 90 days + log streaming |
autorenew
Smart secret rotation
Rotate API credentials securely with a configurable grace period and visibility into change history.
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public
Region-based data residency
Pin customer data to specific geographic regions to meet data sovereignty and compliance requirements.
|
Customer Data Management
Manage, migrate, and query customer identity data with confidence and flexibility.
Feature | Essentials | Pro | Enterprise |
---|---|---|---|
Data Portability & Migration | |||
upload_file
Import customer data
Bulk import user records into Next Identity for onboarding, testing, or full migration scenarios.
| |||
download
Export customer data
Download user profile data for analytics, reporting, backups, or regulatory export requests.
| Coming Soon | Coming Soon | Coming Soon |
logout
Just-in-time migration
Migrate users at login to Next Identity without requiring a complete data migration cutover.
| |||
User Profile Management | |||
badge
Custom profile attributes
Store custom user fields like loyalty status, subscription tier, or business-specific data.
| Coming Soon | Coming Soon | |
search
Advanced profile search
Search, filter, and sort users based on attributes for support, analytics, and segmentation.
| |||
fact_check
Consent tracking & audit history
Capture and retain consent for marketing, cookies, and terms—with full audit trail and timestamps.
|
Scalable Multi-Tenant Management
Support complex org structures with tenant isolation, property-based grouping, and delegated control.
Feature | Essentials | Pro | Enterprise |
---|---|---|---|
Multi-Tenant Architecture & Application Management | |||
business
Organizations
Create isolated identity domains—each with its own apps, branding, teams, and admin roles—for customers, subsidiaries, or internal business lines.
| 1 | 1 | Unlimited |
apartment
Business Units (Properties)
Group related apps—like those owned by the same brand, region, or product team—within a tenant for simpler control and reporting.
| 1 | 10 | Unlimited |
apps
Applications
Register apps within a tenant to define their own identity flows, theming, user base, and client credentials.
| 10 | 25 | Unlimited |
vpn_key
Clients
Provision OAuth clients per environment to securely manage redirect behavior, flows, and token lifetimes across app environments.
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admin_panel_settings
Delegated administration
Assign scoped admin roles at the org, property, or app level for secure, distributed access control and operations.
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rule_settings
Policies
Define reusable logic for identity flows—such as access rules, environment-specific defaults, or behavior triggers—across tenants or apps.
| Coming Soon | Coming Soon |
Usage & Billing
Predictable pricing with flexible usage tiers to match your customer and application growth.
Feature | Essentials | Pro | Enterprise |
---|---|---|---|
Usage-Based Pricing & Token Management | |||
trending_up
Monthly Active Users (MAU)
Includes a set number of monthly active users per plan, with transparent overage pricing that scales with your business.
| 5,000/month $0.02/MAU after that | 10,000/month $0.02/MAU after that | Custom |
integration_instructions
M2M tokens
Issue machine-to-machine tokens for backend systems, microservices, and CRON jobs using the client credentials grant.
| Coming Soon | Coming Soon | Coming Soon |
Team Collaboration & Admin
Collaborate safely with your team and manage operational access.
Feature | Essentials | Pro | Enterprise |
---|---|---|---|
Admin Access & Collaboration Controls | |||
admin_panel_settings
Granular role-based access control
Assign permissions to team members based on their role and scope—enabling delegated access to organizations, properties, or applications.
| |||
groups
Admin users
Add team members to manage identity settings, flows, and integrations through the Next Identity admin console.
| 5 | 10 | Unlimited |
tune
Custom roles
Create tailored permission sets for specific business functions, geographic regions, or compliance boundaries.
| Coming Soon | ||
login
SSO for admin login
Allow internal admins to sign in using your enterprise IdP via SAML or OpenID Connect.
|
Onboarding & Support
Get the support you need to launch quickly and scale confidently—with expert guidance every step of the way.
Feature | Essentials | Pro | Enterprise |
---|---|---|---|
Support & Implementation Services | |||
support_agent
Support coverage
Access responsive technical support tailored to your needs—from standard business hours to full 24×7 priority support.
| 8×5 | 24×7 | 24×7 |
lightbulb
Guided onboarding & enablement
Accelerate your first production launch with personalized implementation help, best practices, and success planning.
| Self-service | Available | Included |
Business Led.
Developer Enabled.
Next Identity is the only no-code customer identity experience platform empowering business users to drive growth.
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