Introducing Next Identity Free Plan: Enterprise-Grade CIAM for Everyone
Carol JustoWe're excited to announce the launch of Next Identity's Free plan—bringing enterprise-grade customer identity management to teams of all sizes, completely free.
Starting today, you can launch your customer identity platform with 15,000 monthly active users (MAU) included—no credit card required, no time limits, no catches.
Why We're Launching a Free Plan
Since our soft launch, we've heard from teams who want to build better customer authentication experiences but face barriers to getting started. Whether you're a startup testing product-market fit, an agency building client solutions, or an enterprise team prototyping new initiatives—everyone deserves access to modern identity tools.
The Free plan removes those barriers—and it's free forever, not just a trial. Unlike other platforms that limit free tiers to basic features or short timeframes, Next Identity's Free plan includes enterprise-grade capabilities you won't find elsewhere at no cost.
You can use the Free plan to:
- Launch production applications with up to 15,000 MAU—perfect for many startups and small businesses
- Build client solutions without passing infrastructure costs to your customers
- Test and prototype new features in a production-ready environment before scaling
- Access enterprise features like custom domains, passkeys, adaptive authentication, and separate dev/prod environments—features most platforms reserve for paid plans
What's Included in the Free Plan
The Free Plan isn't a stripped-down trial—it's a fully-featured platform that includes everything you need to launch and scale your customer identity experience.
🚀 Core Platform Features
📊 15,000 MAU Included
Start building immediately with up to 15,000 monthly active users. Perfect for startups, small businesses, entrepreneurs, and early-stage projects.
🎨 No-Code Journey Configuration & Theme Designer
Build authentication flows visually—signup, login, password reset, and more—without writing a single line of code.
🌐 Custom Domain
Brand your authentication experience with your own domain so it blends seamlessly with your app.
🔐 Multi-Factor Authentication (MFA)
Protect your users with industry-standard MFA with support for email and SMS.
🔑 Passkeys, Biometrics & Authenticator Apps
Offer the most secure and convenient authentication methods. Support for WebAuthn passkeys, Touch ID, Face ID, and popular authenticator apps like Google Authenticator and Authy.
🤖 Adaptive Authentication
Automatically increase security without adding friction. Our adaptive authentication engine analyzes risk signals and prompts for additional verification only when needed.
🔄 Separate Development & Production Environments
Build and test safely with dedicated development and production environments. Use configuration propagation to push changes from dev to prod with confidence.
🌍 Content Localization
Reach global audiences with built-in content localization. Translate your authentication flows into any language.
Enterprise-Grade Security, Zero Cost
What makes the Free Plan special isn't just what's included—it's the quality of what's included.
Every feature in the Free Plan uses the same enterprise-grade infrastructure that powers customer identity for 30+ million end users globally. You get:
- OIDC/OAuth 2.0 compliance for seamless integrations
- SOC 2 Type II certified infrastructure
- GDPR and CCPA compliant data handling
- 99.9% uptime SLA (same as paid plans)
- Regular security updates and patches
There's no "free tier" compromise on security or reliability.
Getting Started Is Simple
Ready to launch your customer identity platform? Getting started takes just a few minutes:
- Sign up at nextidentity.io/start (no credit card required)
- Create your first journey using our visual journey builder
- Customize your theme to match your brand
- Integrate your application via OIDC
- Go live and start authenticating users
Our documentation walks you through every step, and our support team is here to help if you need it.
What Happens When You Outgrow Free?
The Free plan is perfect for getting started, but we know successful products grow. When you're ready to scale beyond 15,000 MAU or need advanced features like A/B testing, custom roles, or additional environments, our Pro and Enterprise plans are ready.
Our Pro Plan includes everything in the Free plan, plus:
- Usage-based pricing at $0.02 per additional MAU after 15,000
- Remove Next Identity branding
- Multiple custom domains
- A/B testing for journeys and themes
- More webhooks & applications
- Extended log retention (60 days)
- 24/7 support
Enterprise Plan offers custom MAU packages, unlimited organizations, custom roles, additional regions, Admin API, SSO for admin login, and 99.99% SLA.
Build Better Customer Authentication Experiences
Since our launch, we've seen incredible adoption from teams building everything from SaaS products to e-commerce platforms to developer tools. The Free Plan makes it easier than ever to join them.
Whether you're building your first product or your hundredth, Next Identity gives you the tools to create authentication experiences your users will love—without the complexity, without the cost, and without the wait.
Ready to get started? Get Started for Free →
Have questions about the Free Plan? Check out our pricing page or contact us to speak with our team.